Technical support

Standard support program

Esri Indonesia’s standard support program is a comprehensive software maintenance package designed to ensure you drive maximum value from your Geographic Information System (GIS) investment.

It is provided free-of-charge for the first 12 months after you purchase a qualifying ArcGIS product licence.

Thereafter, you can renew maintenance annually to continue enjoying the benefits of our standard support program. 

Esri Indonesia’s standard support program gives you access to:

  • New software releases
  • Service packs, patches and hotfixes
  • Our extensive library of online services resources
  • Product documentation
  • The global Esri knowledge base
  • Esri Indonesia’s GIS Directions e-newsletter
  • Exclusive Esri Indonesia events

To learn more about our standard support program, please contact Esri Indonesia on (021) 2940 6355.