The resources below outline how to activate an ArcGIS Online entitlement as part of an ArcGIS Desktop license.
If you have an ArcGIS Online subscription and you are the account administrator, please follow the instructions in the email received from Esri Customer Service.
Quick access resources
Activate your account
Learn moreInvite and add members
Learn moreCreate an effective homepage
Learn moreConfigure an ArcGIS Online website
Learn morePurchase ArcGIS Online credits
Learn moreAdministrator resources
The resources below provide best-practice guides on how to implement and configure ArcGIS Online to meet your organization's requirements for mapping, security, authentication and privacy.
To access them, ensure your maintenance is up to date and you've enabled Esri access on ArcGIS Online.
Administration essentials
Understand common administrative tasks and learn how to configure and maintain your ArcGIS Online.
MoreMonitoring ArcGIS Online
Learn how to monitor usage and activity on your site using ArcGIS Online's interactive status dashboard.
MoreAdministering members
Discover invitation methods and learn how to administer members, assign user types, roles and licenses.
MoreAdministering content
Learn how to configure item categories and structure groups to make content more discoverable in your organization.
MoreConfiguring your organization
Learn about organization settings including member login policies and default map viewer settings.
MoreConfiguring enterprise logins
Enable your team to sign into ArcGIS Online by configuring organization-specific logins.
MoreImplementation guide
Read about the essentials and best practices for setting up your ArcGIS Online organization.
MoreSecurity overview
Explore a general overview of security configuration, compliance and privacy for ArcGIS Online.
MoreA practical guide to security
Learn about authentication options and how to use organisation-specific identity providers like SAML or OpenID Connect.
MoreSecure mobile implementation patterns
Access background, tips, and guidance on implementing a secure enterprise GIS solution with a mobile field component.
MoreManage administrative groups
Discover new functionality enabling administrators to manage group memberships and perform key tasks.
MoreManage your licenses
Learn how to specify which team members can access licensed apps that aren't included in their user type.
MoreReporting for administrators
Access administrative reports for insight on items, members, activity and credits used across the organization.
MoreManagement reports
Find efficient and effective ways to manage members, content, credits and activities in ArcGIS Online.
MoreAdministration automation
Manage administrative workflows and automate tasks using the ArcGIS API for Python, REST API and History Log.
MoreManaging credits
Find out how to best manage your credits, how they are used and get tips for maintaining a credit budget.
MoreArchitecting the ArcGIS System
Maximize the value of your ArcGIS implementation to meet your organizational objectives.
MoreExtend the reach of your GIS
A step-by-step framework for rapidly configuring and implementing ArcGIS Online using best practices.
More